§ 1 Scope of Application; Contracting Party

1. These T&C govern the legal relationships between Appilogic GmbH, Bänschstr. 40, 10247 Berlin – hereinafter "screen.coach", "Platform" or "Commission Agent" – and all natural or legal persons who register on screen.coach or book consulting services (hereinafter collectively "Users").
2. The contract language is German. Only the German version is legally binding.

§ 2 Definitions

1. Commission Agent is Appilogic GmbH, which concludes contracts for consulting services with customers in its own name but for the account of the coaches (§ 3 Para. 11 and 11a UStG).
2. Coach / Provider is a self-employed specialist or organization that offers consulting services via screen.coach.
3. Customer is any natural or legal person who books consulting services via screen.coach.
4. Session is a time-limited video consultation via the WebRTC solution integrated into the platform.

§ 3 Subject Matter – Service Commission

1. screen.coach mediates time-limited video consulting services ("Sessions") between:
   • Providers (IT freelancers, experts, companies) and
   • Customers (companies, their employees, other interested parties).
2. The platform operator acts as a service commission agent (§ 3 Para. 11 UStG):
   • Towards customers, screen.coach is considered the service provider.
   • Towards providers, screen.coach is considered the client.
3. The platform integrates search, appointment and payment processing (Stripe Connect) as well as a video conferencing solution.

§ 4 Registration, Account Security

1. Use of the platform is only permitted from the age of 18. Accounts will be blocked for false age information.
2. Truthful information must be provided during registration; changes must be updated immediately.
3. Access data must be kept secret. Loss or misuse must be reported immediately to info@screen.coach.

§ 5 Commission, Prices, VAT

1. For each successfully completed session, screen.coach receives a commission of 12% on the net fee set by the coach.
2. All prices displayed to customers are final prices (gross) including statutory VAT at the place of service.
3. The prices displayed to customers already include all costs (gross prices).

§ 6 Payment and Billing Process (Self-Billing/Credit Note)

1. Customers pay to screen.coach via Stripe Connect during the booking process.
2. screen.coach creates
   • an invoice to the customer for the total fee,
   • a credit note (§ 14 Para. 2 S. 2 UStG) to the coach for their net fee.
3. Payouts to coaches are made no later than the 15th calendar day of the following month for all sessions completed in the billing month.
4. Fees arising from chargebacks or incorrect bookings are borne by the causing party.

§ 7 Complaints, Cancellations and Refunds

1. Complaints (e.g., coach not showing up) must be submitted within 24 hours after the end of the session via the support form or to info@screen.coach.
2. If the complaint is acknowledged, the customer receives 100% of the paid amount back; the coach bears the platform costs (12%).
3. Self-cancellation or rebooking is currently not technically integrated.
4. Rebooking requests must be sent exclusively by email to info@screen.coach; there is no right to rebooking.

§ 8 Liability

1. screen.coach is liable without limitation for intent and gross negligence as well as for damages from injury to life, body or health.
2. In case of slight negligence, screen.coach is only liable for essential contractual obligations (cardinal obligations) and limited to the contractually typical, foreseeable damage.
3. The coach is liable for the substantive correctness and expertise of the consultation as an independent entrepreneur.
4. screen.coach assumes no warranty for the actual availability of the platform or the achievement of certain economic results.

§ 9 Usage Rights, Feedback

1. Users may only use provided texts, image and audio material of the platform within the scope of platform functions.
2. Optionally submitted reviews may be published truthfully and evaluated for quality purposes.

§ 10 Contract Duration & Termination

1. The usage contract runs for an indefinite period.
2. Ordinary termination: possible at any time with 14 days to the end of the month by email. Outstanding sessions will be processed; credit and outstanding credit notes will be paid out regularly.
3. screen.coach may terminate the contract without notice for important reasons (e.g., legal violations, false information, age or payment fraud).

§ 11 Data Protection

The current privacy policy applies at https://screen.coach/info/privacy.

§ 12 Right of Withdrawal for Consumers

As a digital service aimed at a specific appointment (§ 312g Para. 2 No. 9 BGB), there is no right of withdrawal if the session is to take place within 14 days and the consumer expressly agrees to early execution.

§ 13 Changes to T&C

Changes will be communicated by email. If users do not object within 14 days, the new T&C are deemed accepted (note in the change email).

§ 14 Applicable Law, Jurisdiction

1. German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.
2. The place of jurisdiction for merchants and persons without a general place of jurisdiction in Germany is Berlin.
3. Mandatory consumer protection provisions of the state of residence remain unaffected.

§ 15 Severability Clause

Should a provision be invalid, the validity of the other clauses remains unaffected. The parties will agree on an economically equivalent regulation.

§ 16 Qualification and Contractual Obligations

1. Coaches must have the professional qualifications required for their consulting topics and prove this upon request.
2. They undertake to provide sessions personally; transfer to third parties is prohibited.
3. Assignment of claims: The coach assigns their claims against customers from sessions mediated via screen.coach to screen.coach. screen.coach accepts the assignment.
4. Credit note procedure: The coach authorizes screen.coach to issue invoices to themselves in their name (self-billing) and recognizes these credit notes as their own invoices.
5. Coaches are responsible for statutory mandatory information.

§ 17 Remuneration, Commission & VAT

1. The fee stated by the coach is understood exclusive of VAT. screen.coach shows customers the gross price.
2. screen.coach retains the commission (12%) and pays out the remaining net fee according to § 6.
3. For coaches outside Germany, the reverse charge procedure applies if a valid VAT ID number is available.

§ 18 No-Show, Delays

If a coach does not appear or is more than 15 minutes late, the customer can cancel the session and demand full refund; the coach bears the platform commission (12%).

§ 19 Payout Requirements

Payouts are only made if the Stripe onboarding is completely completed and tax obligations (e.g., information on the platform for PStTG reporting obligations) are fulfilled.

§ 20 Customer Obligations

1. Customers may not record sessions without written consent from the coach.
2. The customer is responsible for the technical minimum equipment (browser, cameras, network).
3. The customer undertakes not to introduce any illegal content (especially confidential company internals of third parties) into sessions.

§ 21 Corporate Contingents

If a company uses employee accounts or payment limits, it is responsible for compliance with internal budget requirements. screen.coach only provides the technical implementation.